Information To Get In The Event Of An Accident

Nobody is ever ready to be involved in a motor vehicle accident.  But they happen all of the time all around us on the roads and highways, to friends and family.  We are never prepared but here are some good pointers in case an accident happens to you, or somebody you know.

  • Name, Address & Phone Number of Person(s) Involved
  • Date, Time & Location of Accident
  • Vehicle Year, Make, Model & License Plate
  • Insurance Carrier, Phone Number & Policy Number
  • Detailed Description of the Incident & Extent of any Injuries
  • Police Report & Towing Information

Your car is a large investment. We will repair it professionally with state of the art equipment to ensure the value does not decrease. CT law states that you do not have to get more than one estimate on your vehicle! Many insurance companies will ask you to visit one of their ‘drive-in’ claims centers to have your vehicle appraised. If  you do not feel that the vehicle is safely drivable, you may leave it at the shop of your choice and have the insurance company appraise the vehicle there. This is good for the shop to negotiate properly with the insurance company. Almost every vehicle will have hidden damage that you will not see until the outer panels of the vehicle come off. When this happens, the insurance companies will do a ‘supplement’ to the original invoice with any other parts needing to be repaired or replaced. This is very common. The vehicle will usually be at the shop longer, but the repairs will be done properly without any shortcuts. If you are in a rental car, you simply stay in the rental until the repairs are complete!

Car Care Tips

With regular washing and waxing, your new high-gloss finish should last. To care for the new finish, hand wash your vehicle at least twice a month using a soft sponge. Dry it with cotton towels. Gas, oil or fluid spills should be flushed with water as soon as possible. Avoid commercial car washes for 6 weeks, and do not wax your vehicle during that time. In the winter months, also refrain from scraping ice and snow on painted surfaces.

Acid rain damage may look like ordinary water spots, but it is much more damaging since it can actually etch the surface, creating craters with cracks and chips. Heat accelerates acid-rain damage. Try to wash your car after raining, especially if the sun comes out right after it stops. To neutralize any acid rain residue, try adding a tablespoon of baking soda for every gallon of water in the bucket.

Avoid brush-style car washes, which can cause dirt to scratch the paint. Also try to avoid facilities that use odorless ammonia or phosphate based soaps with recycled wash water. At a ‘do-it-yourself’ car wash, use the lowest setting in order to avoid blasting grit into the car’s finish.

Hand Washing & Waxing

Wash your car when it is cool and out of direct sunlight. Clean the tires and wheels first so you won’t splash water all over your newly cleaned vehicle. Begin by washing the dirt and soil off the surfaces so it won’t be rubbed in and cause scratches. Use a 100% cotton wash mitt or a high quality sea sponge. Wash the car from the top down, in straight lines and using overlapping strokes. Never use household liquid soaps, which can strip the protective wax coat. Remember to clean inside the wheel wells. When drying your car, open up all doors and lids to enable semi-exposed areas to dry completely. Use real waxes, which can’t harm the finish. Avoid products that say they can remove dirt, oxidized paint or scratches. Brazilian Carnauba wax is the wax of choice for automotive paints. Never wax in direct sunlight, since hot metal surfaces can cause the wax chemicals to damage the finish. If wax is applied in high humidity it may streak. Small areas should be waxed at one time. Constantly rotate the cleaning towel to apply a fresh area for proper wax removal. Use a foam applicator rather than a cloth.

Protecting The Surface

As much as possible, avoid long-term exposure to the sun. Ultraviolet light causes discoloration, cracking and a loss of gloss. Protect your vehicle’s paint by avoiding gravel roads whenever possible. Regularly use commercially available bug removers. Bugs have very acidic bodies that will damage your vehicle’s paint. Avoid parking under trees, which may drop sap. Remove bird droppings immediately, as they contain phosphates that will rapidly turn into phosphoric acid.