With each completed vehicle we give our customers a performance survey card that we ask them to fill out and mail back to us.  This survey asks a few questions about the work performed to the vehicle and gives our customers a chance to make any additional comments about the workmanship. These questions consist of Repair Quality, Repair Time, Vehicle Cleanliness, Knowledgeable staff, and Shop Recommendations. Our rating scale is 1 being poor and 5 being excellent.

2002 Chevy Cavalier    Safeco Insurance
Rating: 5,5,5,5,5
Comments: I would recommend only Gillette to anyone looking for auto repair service. A-1   
– Thomas

1996 Chevy Blazer S10    Allstate Insurance
Rating: 5,5,5,5,5
Comments: Thank you for a great job!   
– Nancy

2002 Toyota Camry        Nationwide Insurance
Rating: 5,4,5,5,5
Comments: I will recommend & appreciate how satisfied I am with the service.   
– Beatriz

2002 Lexus ES300        Customer Pay
Rating: 5,5,5,5,5
Comments: It is always a pleasure to come and see my friends at Gillette. They are always very helpful and make my job easier.   
– Dawn, Jacobs Law Firm

1997 Honda Civic        AIG
Rating: 5,5,4,5,5
– Dijana

2000 Honda Accord    Nationwide
Rating: 5,5,5,5,5
– Sara

2002 Chevy Trailblazer    Geico
Rating: 5,4,5,5,5
– Joan

2003 Toyota Corolla    Safeco
Rating: 5,5,5,5,5
Comments: Thank-you for your wonderful service!!
– Almerinda

1993 Ford Taurus    Progressive
Rating: 5,5,5,5,5
Comments: The job done on my car was fantastic! The color of the parts replaced match perfectly with the original color of the car. Upon picking it up I noticed it was washed and the inside vacuumed. On the way home I noticed the windows and dashboard were also cleaned. I could not believe how great the car looked! Everyone I dealt with at Gillette was pleasant and professional. Thank you for the great job! I will recommend you to anyone and will use your services again if needed (hopefully not too soon)!
– Gary

94 Honda Accord    Safeco
Rating: 5,5,5,5,5
– Clifford